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Privacy policy

Privacy Policy

Last updated: September 2021

This privacy policy sets out how PandaGameTech (“PandaGameTech”) (“we,” or “us”) uses and protects any information that you give PandaGameTech when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. Therefore, users are encouraged to check this page from time to time to ensure that they are happy with any changes made.

Information that we collect on the site

We may collect the following information:

  • Your name and payment details
  • Your contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers
  • Cookies and Automatically Collected Information.

We use Google Analytics for aggregated, anonymized website traffic analysis. In order to track your session usage, Google drops a cookie (_ga) with a randomly-generated ClientID in your browser. This ID is anonymized and contains no identifiable information like email, phone number, name, etc. We also send Google your IP Address. We use GA to track aggregated website behavior, such as what pages you looked at, for how long, and so on. This information is important to us for improving the user experience and determining site effectiveness. If you would like to access what browsing information we have – or ask us to delete any GA data – please delete your _ga cookies, reach out to us via customer service, and/or install the Google Analytics Opt-Out Browser Add-On.

What we do with the information we gather

Information we collect on the site is used in a variety of ways in providing the website. Below shows what we use and why:

  • To process your order and obtain payment
  • Internal record keeping
  • We may use the information to improve our products and services
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email phone or whatever method of contact you provide to us. We may use the information provided to customise the website according to your interests
  • Information is used to help us understand your needs and thus provide you with a better service
  • We may use the information collected on the site to further understand and analyze the usage trends and preferences of our users, to also improve the Site, and to develop new products, services, features, and functionality.

Data Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we use certain physical, managerial, and technical safeguards that are designed to improve the integrity and security of information that we collect and maintain. However, we do not guarantee that these security measures are secure and impenetrable as none are fully perfect. We do not guarantee that information about you will not be accessed, viewed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

How cookies are used

Cookies are small files that ask the visitor’s permission to be placed on their devices hard drive. Once they agree, the file is added and the cookie helps to analyse web traffic or lets them know when they visit a particular site. Cookies allow for web applications to respond to users as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Traffic log cookies are used to identify which pages are being used which helps us to analyse data about traffic from web pages and improve our website in order to tailor it to our customers needs. We will only use this information for purposes such as statistical analysis and then the data is removed from the system.

Cookies will enable us to provide our customers with a much better website, by enabling us to monitor which pages that they would and would not find useful. Other than data that our customers choose to share with us, cookies will in no way gives us access to your personal informaton or other information in your computer or any device used to access this website.

Users have the option to accept or decline cookies. Most web browsers will automatically accept cookies, but users usually choose to modify their browser setting to decline cookies. This however may prevent them from taking full advantage of the website.

Links to external third-party websites

Links to other websites of interest may be found on our website. However, users should be aware that once they use these links to leave our site, we do not have any control over that other website. Therefore, we cannot be held responsible for the protection and privacy of any information which users choose to provide whilst visiting those sites. Users should also be aware that those sites are not governed by this privacy statement. Users are advised to exercise caution and carefully look at the privacy statement applicable to the website in question.

Data aggregation, analytics and profile creation

In order to draw inferences and create profiles about users personal preferences and behaviours, their browsing behaviour may be analysed. Below shows how the information we use is described below:

Behavioural advertising and cross platform targeting

(a) Served by us

We use users information (including profile data) to serve them with advertising, which is relevant to them, on our websites and third party websites.

(b) Served by third parties on our websites

Advertisers or other third parties using our website may choose to also engage in behavioural advertising and use cookies and web beacons in the manner described above. We can not control these advertisers or other parties’ use of cookies or web beacons or what they do and how they choose to use the information they collect.

(c) Served by third parties on third party websites

We may provide users personal information (including profile data) to third parties who may then use it along with personal information that they have collected from you to serve you with relevant advertising on third party websites.

How your personal information is controlled

Users have the option to restrict the collection or use of your personal information in the following ways listed below:

  • Whenever users are asked to fill in a form on the website, users can click on the box to indicate that they do not want the information to be used by anybody for direct marketing purposes
  • If users have previously agreed to us using their personal information for direct marketing purposes, they may change their mind at any time by emailing us on the contact page.

How personal information is treated is very important and we do not not sell, distribute or lease it to third parties unless we have users permission or are required by law to do so. Personal information may be used to send users promotional information about third parties which we think they may find interesting if they tell us that they wish for this to happen. Users may also choose to request details of personal information which we hold about them under the Data Protection Act 1998. If they wish for a copy of the information held about them please email us.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible where incorrect information will be promptly changed to be correct.

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